Which of the following communication methods and target audiences would a project manager MOST likely select for briefings as required during a business continuity incident?
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A. B. C. D.C.
During a business continuity incident, communication is crucial to ensure that all stakeholders and project team members are aware of the current status of the project and any changes that may have occurred. The project manager needs to select an appropriate communication method and target audience to provide briefings as required.
Option A: Email and instant messaging to project team members and the project sponsor This communication method may be appropriate for briefings during a business continuity incident, as it allows the project manager to communicate with project team members and the project sponsor quickly and efficiently. However, it may not be the most effective method, as email and instant messaging may not be the best way to convey urgent information or address concerns and questions from stakeholders.
Option B: Text messages to and voice conferences with all stakeholders and project team members This communication method may be more effective than Option A, as it allows the project manager to communicate quickly and directly with all stakeholders and project team members. Text messages are particularly useful for urgent communications, while voice conferences can provide a more personal touch and allow for questions and concerns to be addressed in real-time.
Option C: Video conferences with key stakeholders and the project champion This communication method may be the most effective for briefings during a business continuity incident, as it allows the project manager to communicate face-to-face with key stakeholders and the project champion. Video conferences can provide a more personal touch than email or instant messaging, and they can help to build trust and rapport between the project manager and stakeholders.
Option D: Instant messaging to the project coordinator and project scheduler This communication method may be appropriate for communicating with specific team members who are responsible for coordinating tasks or scheduling activities during a business continuity incident. However, it may not be the most effective method for providing briefings to all stakeholders and project team members, as it does not allow for questions and concerns to be addressed in real-time.
Based on the above, Option C - Video conferences with key stakeholders and the project champion - is the most appropriate communication method and target audience for briefings during a business continuity incident. However, it is important to note that the specific communication method and target audience may vary depending on the nature of the business continuity incident and the needs of the project.