The design team and development team disagree about what technology should be used for a major requirement.
A brainstorming meeting takes place, where both teams focus on the mutually agreed-upon deliverables.
Which of the following conflict resolution techniques did the teams use?
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A. B. C. D.A.
The conflict resolution technique used in this scenario is Compromising.
Compromising involves finding a solution where both parties involved in the conflict give up something to reach an agreement. This technique is useful when both parties have equally important objectives and neither can be fully achieved without compromising on some level.
In this scenario, the design team and the development team have conflicting opinions about what technology should be used. However, they agree on the mutually agreed-upon deliverables, which means they have a common goal that they both want to achieve. By focusing on these deliverables, they were able to find a solution that satisfied both parties, even if it meant compromising on their initial technology preferences.
Smoothing, on the other hand, involves downplaying or avoiding the conflict altogether in order to maintain a harmonious relationship. Confronting involves addressing the conflict head-on and engaging in an open and honest discussion to resolve it. Forcing involves using one's power or authority to impose a decision on the other party, which is not conducive to a positive working relationship.