A project manager determines deliverables are not meeting customer specifications.
During which of the following project phases is this determination MOST likely to happen?
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A. B. C. D.A.
The correct answer is A. Monitor and Control.
Explanation: The Monitor and Control phase is where project performance is measured against the project plan, and corrective actions are taken to ensure the project stays on track. This phase occurs throughout the project, with the aim of ensuring that the project deliverables meet the customer specifications.
During this phase, the project manager will typically compare the actual performance of the project to the planned performance, including comparing the deliverables to the customer's specifications. If the deliverables are not meeting the customer's specifications, corrective actions can be taken to bring the project back on track.
In contrast, during the Planning phase, the project manager will be developing the project plan and defining the project scope, objectives, and deliverables. During the Execution phase, the project team will carry out the project plan and produce the project deliverables. During the Closing phase, the project is formally closed out and evaluated to ensure that it met the project objectives and delivered the expected benefits.
Therefore, the Monitor and Control phase is the most likely phase for a project manager to determine that the deliverables are not meeting customer specifications, and take corrective actions to ensure that the project stays on track.